Terms & Conditions and Warranty

Sales:

We have both a physical store and an online shop, so all items are sold on a first come, first served basis, as there is only one of each item available.

We do not reserve items. However, in some cases, we can hold an item for up to 24 hours by prior agreement if you are travelling from a long distance.

A sale is only final once payment has been received. Simply sending a message saying you would like to buy an item does not reserve it. You can purchase through our website, request a payment link via Instagram, or buy directly in-store. An item is not reserved or considered yours until it has been paid for.

As we have many customers in Denmark and abroad, and sell through multiple channels, we unfortunately cannot guarantee that an item will still be available until payment has been received.

Thank you for your understanding!

Warranty on secondhand and vintage items sold on commission
All secondhand and vintage designer items we sell are handled on commission, which means we sell them on behalf of private sellers. For this reason, the purchase is legally considered a transaction between two private parties, and there is no statutory warranty under the Danish Sale of Goods Act.

We value transparency and trust highly, which is why we always strive to describe the condition of each item as accurately as possible. Any known flaws, wear, or signs of use will be clearly mentioned in the product description and/or shown in the photos. We encourage you to carefully read all descriptions and reach out to us with any questions before making a purchase. This ensures a safe and fair process for both buyer and seller.

That said, we are always here to help where possible, including with repairs such as leather care when relevant. Please do not hesitate to contact us, and we will do our best to assist you.

We look forward to helping you and hope you enjoy shopping with us.